Shipping policy
Shipping & Handling Policy
Thank you for visiting and shopping at www.Xcellara.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping & Handling Policy
Shipping & handling processing time
Orders placed before 12 noon PST will be processed and shipped the same day. Orders placed after 12 noon PST will be processed and shipped the following working day.
We generally use USPS ground Advantage for shipping within Continental US & Hawaii where a flat rate shipping and handling charge applies. Generally, the delivery time is between 3-7 days. Please see the charge below for standard shipping and handling charges.
If you wish to expedite shipping and handling, charges for your order will be calculated and displayed at checkout.
Shipping & handling rates & delivery estimates
Shipping and handling charges for your order will be calculated and displayed at checkout. Estimated standard shipping and handling charges are listed below
|
Product Name |
Order Quantity |
Estimated Delivery Time |
Estimated Shipping and Handling Cost |
|
Xcellara™ Regenerative Stem Cell Activator |
1 Jars |
3-7 Business Days |
$9.95 |
|
Xcellara™ Regenerative Stem Cell Activator |
2 to 4 Jars |
3-7 Business Days |
$12.95 |
|
Xcellara™ Regenerative Stem Cell Activator |
4 Jars + |
3-7 Business Days |
$13.95 |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.Xcellara.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has been processed and a label containing your tracking number(s) has been created. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.Xcellara.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.Xcellara.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. A link to the Return and Refund Policy can be found here: https://xcellara.com/policies/refund-policy